Contact Us

We are here to help!

The Cashier Office is committed to assisting all students in meeting their educational goals. The Cashier Office has dedicated Cashier Specialists to help you through the Cashier process.

Once you click the "May I help you" window below, you will be directed to ViKi, your virtual kiosk! She can answer most questions. If you want to live chat with a Cashier Office Specialist, just type "live chat" to be connected.

Don't wait on hold! Join our call back queue and receive a call when one of our representatives is available to assist you.

Send us a message at cashiers@fsw.edu and we will be happy to assist you via email!

Please feel free to come to your preferred FSW location to meet with a staff member. Please Note: Appointments required beyond regular hours at the Hendry/Glades Curtis Center.

Student Self-Pay Stations

Make payment on your account via cash, check, or credit card. Kiosks are available at the following locations:

  • Charlotte: Building J, Room 104B
  • Collier: Building M, Room 101
  • Lee: Building S, Lobby
  • Hendry Glades: Building A, Room 134

Communication Kiosks

Connect via Zoom with a student account representative about your account.

*New Cashier Window Hours:

Monday: 8:30 a.m. to 12:30 p.m.

Tuesday: 12:30 p.m. to 4:30 p.m.

Wednesday: 2:00 p.m. to 4:30 p.m.

Thursday: 8:30 a.m. to 12:30 p.m.

Friday: Closed

*hours are subject to change

*Although the window may be closed, you are still able to reach us via Chat or QLess Monday - Friday, 8:30a.m. - 4:30p.m., with extended hours until 6:00 p.m. on Wednesdays.